We are regarded as one of the best Children’s soft-play centre in the city and have great reputation in the local community. We offer number of different birthday party packages including disco activity which is our USP in the market. Our café has consistently achieved 5 Star rating on our Food and Hygiene inspection. We are fun, fast paced and extremely customer centric business. Finally, we have a great team who makes the business successful.
We are looking for an experienced leader who can motivate, support, develop and manage the dynamic team of 17 people. General Manager will be reporting to the Managing Director and fully responsible to manage customer journey and compliance across all core parts of the business: Soft play area, birthday parties and café. Main duties are:
• People Management
• Managing Customer experience
• Payroll management
• Managing compliance
• Driving events to engage our customers
In return, you will have full autonomy to make decisions and full support on your own development. We are looking to offer not just a job but a long-term career where you will feel valued and have satisfaction of making a difference every day. Our attractive opening hours also gives really good work life balance which we believe is really important for all our colleagues. Other benefits include:
• Business funded training courses
• Free meal and hot drinks
• 50% employee discount on all products and services
• On site free car park
Customer Service Assistants/ Party Host - Casual
We would love to hear from enthusiastic and energetic individuals who would like join our Team.
We are a fast paced but fun business to work for, offering a great opportunity for someone who would like to gain or enhance their hospitality/ retail experience.
Main duties included are;
• Party Hosting
• Engaging with customers
• Operating tills
• Being a barista & serving food
• House Keeping
Being able to work on a weekend will be essential.
Customer service experience is beneficial but not essential as full training will be provided.
Benefits include free hot drinks and a free meal while working.