We make sure that your data is handled in way which complies with the EU General Data Protection Regulation(GDPR), the Data Protection Act 1998, and any other relevant legislation.
In this document, ‘we’ refers to Kids-clubhouse and its representatives. ‘You’ refers to visitors to our website and our customers.
Our data protection officer. The data protection officer is responsible for making
sure that your data is stored and processed safely.
We need to store and process your data if you make an enquiry or place an
order with us, to allow us to provide our services as a children's play and party
venue. This includes your name, contact details, and IP address. We only store
or process data which you have given directly to us and which we need to run
We may need to keep your personal details until up to six years after you were a
customer of ours, for tax and insurance purposes. After this date your data will
be anonymised, unless you have ‘opted in’ to receive ongoing communications
Our data protection officer is responsible for managing access to the personal
data we store. Generally speaking, only the data protection officer and
authorised members of staff will access your data. Some of the services we use
will also store a copy of your data. For example, our website provider
bookwhen.co.uk any providers they use to provide their services. If you send your
details over a social media platform, that platform may keep a copy of your
messages. We do not sell or give your data to any third parties for their
We reserve the right to share your personal data with other third parties if
required for legal reasons. For example, in the case of an insurance claim, a tax
audit, or to prevent fraud. We will NOT share your data with any commercial
You have the right to request details on any data we store about you. We can
send a copy of your data to the email address you entered when using our
If you were previously a customer of ours, we might need to hold onto some of
your data for tax or insurance reasons. Otherwise we will happily comply with
your request as best we can.
Our website stores cookies on your browser to allow you to place an order with
us. Our website’s cookies are temporary and cannot be used to identify
individual visitors. Third parties might also set cookies on your browser. We use
Google Analytics to monitor the performance of our website, for example. Third
parties have their own cookie policies.
The Information Commissioners' Officer(ICO). is the authority for data
protection in the UK. If you have an unresolvable problem with us and our use of
your data, they are who you should contact.